Privacy Policy

At Motion Storybooks, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services, including subscriptions to Vooks through our platform. By using our website or purchasing our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect two types of information from you when you use our services:

a. Personal Information

This includes any data you voluntarily provide to us, such as:

  • Name
  • Email address
  • Billing and payment details
  • Shipping or mailing address (if applicable)

This information is necessary for creating your account, processing payments, and delivering services.

b. Non-Personal Information

This includes data that cannot be used to personally identify you, such as:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data (pages visited, time spent on pages)

We collect this information through cookies, analytics tools, and other technologies to enhance the functionality of our website and improve your experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders: Your personal information is used to handle purchases, manage subscriptions, and provide customer support.
  • To communicate with you: We use your email to send important information about your account, subscriptions, or updates to our services.
  • To improve our services: We analyze non-personal information to optimize website performance and understand user behavior.
  • To comply with legal obligations: We may use your information to comply with applicable laws, regulations, or legal requests.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files that are placed on your device by websites you visit. They help us to:

  • Recognize you when you return to our site.
  • Store your preferences and settings.
  • Track website usage for analytics purposes.

You can adjust your browser settings to refuse cookies, but please note that disabling cookies may affect your ability to use certain features of our website.

4. Third-Party Services

We may share your information with trusted third parties that help us deliver our services, such as payment processors, hosting providers, and analytics services. These third parties are contractually obligated to keep your information secure and use it only for the purposes specified by us.

  • Payment Processing: We do not store your payment information. All transactions are processed through secure third-party payment gateways.
  • Vooks Integration: As we resell subscriptions to Vooks, your data may be shared with Vooks to facilitate account setup and access to their platform. Vooks maintains its own privacy policies, and we recommend reviewing their policy for more information.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

6. Children's Privacy

Motion Storybooks is intended for a general audience, but the animated storybooks we resell through Vooks are primarily designed for children. We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we may have collected such information without parental consent, please contact us at support@motionstorybooks.com, and we will take appropriate steps to delete that information.

7. Your Privacy Rights

a. Access and Correction

You have the right to access and update your personal information at any time by logging into your account or contacting us directly at support@motionstorybooks.com.

b. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

c. Right to Erasure

You may request that we delete your personal information from our records by contacting us. Please note that certain information may be retained to comply with legal obligations or to complete any transactions you have initiated.

8. Third-Party Links

Our website may contain links to third-party websites or services, including Vooks. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we will notify you via email or other prominent means if significant updates are made.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Email: support@motionstorybooks.com