Subscription Policy
At Motion Storybooks, we offer access to Vooks animated storybooks through our subscription service. As an official reseller of Vooks, our subscriptions provide access to a wide range of animated, educational, and engaging storybooks designed to inspire young readers. Please review our subscription policy to understand how our service works and your rights as a subscriber.
1. Subscription Terms
When you purchase a subscription from Motion Storybooks, you are granted access to Vooks for a fixed term of 12 months. The subscription grants unlimited access to the entire library of animated storybooks available on the Vooks platform for the duration of the subscription.
2. Subscription Access
- Account Setup: Once you complete your subscription purchase, you will receive instructions to access Vooks via your email. You may need to create an account or link your existing Vooks account to the subscription purchased through Motion Storybooks.
- Multi-Device Access: Subscriptions allow access across multiple devices, including computers, tablets, and smartphones, ensuring a flexible and convenient reading experience.
3. Pricing and Payment
- Pricing: The subscription cost is clearly displayed on our website at the time of purchase. Prices may vary based on promotions, discounts, or bulk purchases for educational institutions.
- Payment: All payments are due upfront at the time of purchase. We accept various payment methods including credit cards and other secure payment platforms.
- Currency: All prices are displayed in the local currency applicable to your location unless otherwise stated.
4. Subscription Renewal
- Automatic Renewal: At this time, subscriptions purchased through Motion Storybooks do not automatically renew. Upon the expiration of your 12-month subscription, you will need to manually renew if you wish to continue accessing Vooks.
- Renewal Notifications: Prior to the end of your subscription term, we may send a notification reminding you of the upcoming expiration and providing options for renewal.
5. Cancellation Policy
- Cancellation by the Customer: Since our subscriptions are for a fixed term and payment is collected upfront, we do not offer a cancellation option once the subscription is activated. The service will remain active until the end of the subscription period.
- Cancellation by Motion Storybooks: In the rare event that Motion Storybooks or Vooks discontinues the service or is unable to provide access, we will notify you and may offer a pro-rated refund based on the remaining time on your subscription.
6. Refunds
Subscriptions purchased through Motion Storybooks are non-refundable, as outlined in our Refund Policy. Exceptions may apply in cases of technical issues that prevent access to the service or other specific circumstances. Please contact support@motionstorybooks.com for assistance with any concerns.
7. Bulk Subscriptions for Educational Institutions
- Multi-User Subscriptions: Schools, nurseries, and local government organizations can purchase bulk subscriptions for multiple users. These subscriptions are customizable based on the size and needs of the institution.
- Special Terms: For educational institutions, special terms, including pricing and access, are available. Please contact us at support@motionstorybooks.com to discuss your specific requirements.
8. Changes to Subscription Policy
We reserve the right to modify or update our subscription policy at any time. Any changes will be posted on this page and may be communicated to you via email. Your continued use of the subscription after such changes signifies your acceptance of the updated policy.
9. Contact Us
If you have any questions regarding your subscription, please contact us:
Email: support@motionstorybooks.com
We are committed to providing you with an exceptional experience and are here to assist with any inquiries or concerns.